Shipping Info:
When checking out either by "Pay By Credit Card" or "Pay By Check" you will next enter the UPS Destination Page where you will enter your country, state, and zip code information. The reason for this step is that our shopping cart is in direct communication with UPS in order to receive the correct shipping rates for your order. When ready click "continue" to go to the next page. On the UPS Shipping Options Page you may choose the type of delivery service that best suits your needs. If you are in a country outside the continental USA and are not happy with these rates you may choose to contact us using these e-mail boxes described in section 3 for further inquiry in using a different delivery service such as US Postal Service.

Continuing To Check Out:
Click "continue" to go to the Final Order Totals Page. On this page you must complete all three steps to finalize your order. Step One enter your billing and mailing information. In Step Two enter your name and credit card information along with any comments or questions you wish to express. Step Three submit your order by clicking the "Submit Secure Order" button. On the next and final Receipt Page your order and all details will be displayed in its entirety. If you wish you may print this page and keep it as your hard copy receipt. Please note that minimum order of $15 is necessary to order from Great Eastern Sun. We accept Visa, Master Card, and American Express. For orders within the Continental U.S. we use UPS GROUND. For this reason we request a normal street address when possible, no P.O. Box addresses please.  

Credit Card Security: Rest assured, shopping with Great Eastern Sun is entirely safe. Before your credit card information leaves your computer, it is encrypted using the highest levels of encryptions available.

Damage Claims: Please report damage claims immediately to UPS. Do not return damaged goods to us.

Returns & Credits: Please make requests for returns of merchandise for any reason other than those listed above within 3 days of receiving product. Returned items must be in their original cartons, and must be in sellable condition. Please obtain prior approval before returning any merchandise. Our customers assume responsibility for freight costs on returns of non-defective merchandise.

Price Fluctuations: Many of our items are imported. Thus as the dollar fluctuates versus the yen and other foreign currencies, we must reserve the right to change prices without notice. These price changes, either up or down, will be minor.

Back Orders: If any items are out of stock at the time that your order ships, these will not automatically be backordered. Any out of stock items will need to be re-ordered once they are back in stock again.

How we Ship:  Please be aware that all orders received after 10 am will be processed the following day. If your order is received after 10 am on a Friday, your order will not ship until the following Monday. We do not process orders over the weekend. Thank you for your understanding.